Contact information

We're Here to Make Every Moment Special ✨

At LULU SOPHIE, we believe a great shopping experience goes beyond beautiful styles. Whether you have a question about an order, need assistance with a product, or would like more information before making a purchase, we're always happy to help.

Get in Touch 💌

Email: support@lulusophie.com

For order-related inquiries, please include your order number, the email address used at checkout, and a brief description of your question. This helps our team assist you more efficiently.

Our Customer Support Team typically responds within 24–48 business hours, Monday through Friday, excluding public holidays.

Business Address 📍

LULU SOPHIE

10100 BAYMEADOWS RD APT 711
JACKSONVILLE, FL 32256
United States

Business Correspondence Only – Not a Return Address

Please contact our Customer Support Team before sending any returned merchandise. This address is provided for business correspondence only and is not our return warehouse.

A Note from LULU SOPHIE 🌷

Your experience matters to us, and we're committed to making every interaction with LULU SOPHIE feel welcoming and helpful. Thank you for being part of our journey and allowing us to be part of your style story.

We look forward to helping you find pieces you'll love and making your shopping experience as effortless as possible.

LULU SOPHIE — Elegance in Every Moment. ✨